Students must be enrolled at a four-year university in the U.S. To excel in this environment, you’ll need the discipline and ability to work remotely from coworkers and management. You’ll have the opportunity to work from home, be connected to a diverse collective of individuals, earning where you learn. This position comes with competitive pay, tuition reimbursement, phenomenal benefits, eligibility to participate in our company stock plan or awarded stock, time off, discounts on Apple products, and dedicated resources to support your ongoing growth and career development! Working for Apple isn’t the only benefit. Because, we believe our individual backgrounds, perspectives, and passions help us create the ideas that move all of us forward. We’ll rely on you to listen to our customers and use your technical knowledge, creativity, and passion to meet their needs - and remind them that behind our awesome, products are amazing people. As our customers’ first point of contact, you’ll be the friendly voice of Apple, providing world class customer service, troubleshooting, and technical support. IOS, Smartphone, Tablet, PC or Mac experienceĪptitude for acquiring skills in technical troubleshooting and an eagerness to learn while accepting new challengesĪs an Apple Support At Home Advisor, you will be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs. Teamwork mentality with aptitude for sharing expertise and appreciating feedbackĮffective time management including the ability to multi-task, organize and prioritizeĪbility to research and grasp technical information across multiple tools while talking with customers ![]() Potential for tailoring communication style for differing audiencesĪble to self-manage and work independently in a fast-paced, constantly changing environment Real passion for customer service and ownership of the customer experience including comprehensive issue resolution At Apple, you’ll not only support technology, you’ll support people! Apple careers is looking for Home Advisor Support College Program in working from home office model. Apple customer service job from home We expect everything from an Advisor that our customers do, and we want Apple to be a reflection of the world around us. Apple has always done things differently, including customer support.
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